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Our Terms and Conditions

These Terms and Conditions govern your use of patrickspins.uk.com, operated by Patrick Spins N.V. under licence 8048/JAZ2023-041 issued by Curaçao eGaming. Please read them carefully before you register or play with us.

Accepting Our Terms

By opening an account with us, ticking the acceptance box at registration or simply logging in and placing a wager, you confirm that you have read, understood and agreed to be bound by these Terms and Conditions. The agreement takes effect from the moment your account is created and remains in force for as long as your account stays open.

If you do not accept any part of these terms, you must not register or continue to use our platform. We recommend that you keep a copy of these terms for your records. We also ask you to review the page periodically, because the version published on this site at the time of your activity is the version that applies to that activity.

Who May Register With Us

Eligibility and account rules

You may only open an account if you are at least 18 years old, or the minimum legal gambling age in your jurisdiction if higher, and if you are not resident in a restricted territory. Our platform is closed to players from the USA, France, the Netherlands, Spain, Italy and other restricted jurisdictions where online gambling is not permitted.

One account per person, per household, per IP address and per payment method. Duplicated accounts are subject to closure and forfeiture of balances. Before your first withdrawal, we require photo ID, proof of address and verification of your payment method. You are responsible for keeping your login details confidential.

  • You must be 18 or over and legally capable of entering into a binding contract.
  • You must not be resident in a restricted jurisdiction, and you must not use a VPN or other means to disguise your location.
  • You may hold only one account; a second account is grounds for suspension.
  • You must complete our KYC verification before we release your first withdrawal.
  • You are responsible for all activity carried out under your login credentials.

Deposits, Withdrawals and Verification

Payment rules

We accept deposits by Visa Debit, Mastercard Debit, Trustly, Paysafecard, Apple Pay, Skrill, Neteller, MiFinity, Jeton, Bitcoin and Tether. Withdrawals are processed via Visa Debit, Mastercard Debit, Bank Transfer, Trustly, Skrill, Bitcoin and Tether. The minimum deposit is £10 and the minimum withdrawal is £20; withdrawal ceilings are set per day and per month as published on our payments page.

Cryptocurrency withdrawals are normally completed within 24 hours, while fiat withdrawals take one to three business days. We apply no fees to deposits or withdrawals. All withdrawals pass through our KYC gate, so funds may be held until identity, address and payment method checks are complete.

An account left inactive for twelve consecutive months is treated as dormant. We may apply a reasonable administrative fee to dormant accounts after notifying you, and we will always attempt to contact you before any deduction is made.

Bonus and Promotion Rules

How our offers work

Bonuses, free spins, cashback and tournament prizes are governed by the specific terms published alongside each offer. Where an offer has its own rules, those rules apply in addition to these general conditions. A bonus is activated only when the qualifying conditions are met, and bonus wagering requirements must be completed within the validity period stated in the offer.

While a bonus is active, the maximum permitted bet per round is limited as specified in the offer terms. Certain games may be excluded from bonus wagering, and play on excluded titles can void your bonus and any winnings derived from it. Real-money funds are used before bonus funds unless an offer states otherwise.

We reserve the right to withhold, reduce or reclaim any bonus, winnings or cashback where we determine that an offer has been misused, claimed through unfair advantage, or obtained in breach of its terms. Expired bonuses and incomplete wagering forfeit the bonus balance.

  • 1. Complete the wagering requirement within the stated validity window.
  • 2. Respect the maximum bet limit while any bonus balance is active.
  • 3. Check the permitted games list before playing with bonus funds.
  • 4. One bonus per person, household and payment method unless stated otherwise.
  • 5. We may reclaim funds obtained through bonus misuse or technical error.

Prohibited Conduct and Abuse

Fair play is a condition of using our platform. We treat fraud, chargeback abuse, collusion, the use of automated software or bots, arbitrage exploitation and the operation of multiple accounts as serious breaches of these terms.

Using a VPN, proxy or any tool to mask your true location in order to access our platform from a restricted jurisdiction is prohibited. Likewise, reversing or disputing a deposited transaction after playing with those funds constitutes payment abuse.

Where we reasonably suspect prohibited conduct, we may suspend the account, withhold withdrawals, void related winnings and report the matter to the relevant authorities and payment providers.

  • Fraudulent deposits, stolen payment details or third-party accounts.
  • Chargebacks and deposit reversals after wagering.
  • Multi-accounting to claim repeated welcome offers.
  • Collusion with other players or exploitation of software defects.
  • Bots, scripts or any automated play assistance.
  • Geo-spoofing to bypass jurisdictional restrictions.

Responsible Play and Self Exclusion

Your tools and our duties

You may set daily, weekly or monthly deposit limits, loss limits and session reminders at any time from your account settings or by contacting our support team. You can also request a cooling-off period or full self-exclusion, during which we will close or block your account and refrain from sending you marketing material.

We train our staff to notice signs of gambling harm, and where we identify indicators of concern we may contact you, apply protective limits or, in serious cases, suspend the account in line with our responsible gaming obligations. Free, confidential help is available through GamCare, BeGambleAware and GAMSTOP, and we provide links to these organisations on our responsible gaming page.

Gambling should remain a form of paid entertainment, never a source of income or a way to recover losses. If play stops being fun, take a break and use the tools described above.

Closing Accounts and Raising Disputes

Complaints procedure

You may close your account at any time by contacting our support team, subject to settlement of any outstanding wagers and verification checks. We may also close an account where these terms are breached, where we are legally required to do so, or where we detect gambling-related harm.

If you have a complaint, contact our live chat or write to [email protected]. We will acknowledge your complaint promptly and aim to resolve it fairly. If the matter cannot be settled to your satisfaction, you may escalate it to the Curaçao eGaming licensing authority. These terms are governed by the laws applicable to our licence, and the courts of that jurisdiction have exclusive competence over unresolved disputes.

Changes We May Make

We may amend these Terms and Conditions from time to time to reflect changes in our services, legal requirements or licensing conditions. The updated version carries the revision date and takes effect as soon as it is published on this page, or on a later effective date stated within it.

For significant changes affecting your rights or obligations, we will notify registered players by email or an in-platform message before the new terms apply. Continued use of our platform after the effective date counts as acceptance of the revised terms. If you disagree with a change, you may close your account before that date without penalty.

Frequently Asked Questions

How old do I have to be to play at Patrickspins Casino?

You must be at least 18 years old, or the higher minimum gambling age of your jurisdiction, and you must not be resident in a restricted territory such as the USA, France, the Netherlands, Spain or Italy.

Can I open more than one account?

No. We permit one account per person, household, IP address and payment method. Duplicate accounts may be closed with forfeiture of balances and any bonuses attached to them.

What happens to an inactive account?

After twelve consecutive months of inactivity your account is treated as dormant. We will try to contact you before applying any administrative fee, and you can restore the account by logging in and resuming play.

How will I know if the terms change?

We publish the revised terms on this page with a revision date. For significant changes we also notify registered players by email or in-platform message before the new terms take effect.