Your Privacy With Patrickspins Casino

This policy sets out what personal data we collect when you play at Patrickspins Casino, why we hold it, who sees it and how long we keep it. We run this site under licence 8048/JAZ2023-041 and apply GDPR-standard protections to every player, wherever you log in from.

The Data We Collect

When you register, deposit, play or contact support, we collect personal data directly from you and from the systems you use. We only collect what the purpose demands, and nothing more.

  • Identity data: your full name, date of birth, email address, telephone number and residential address.
  • Verification documents: photo ID (passport or driving licence), proof of address and proof of payment method, submitted during KYC checks before your first withdrawal.
  • Transaction data: deposits, withdrawals, balances, bonuses claimed, wagering progress and payment method details, including crypto wallet addresses for BTC and USDT.
  • Technical data: IP address, device type, operating system, browser version, language setting and approximate location derived from your IP.
  • Gameplay data: games played, session times, stakes, wins, losses and betting patterns.
  • Marketing preferences: which channels you opted into, when you consented and how you withdrew consent.

Gameplay and transaction records serve a dual purpose: they settle disputes over bets and feed the responsible-gambling monitoring described below. Technical data ties sessions to a single account so that bonus abuse and multi-accounting become visible to us rather than to fraudsters.

How We Use Your Data

Each use of your data maps to a specific function of running the casino. We do not profile you beyond what fraud prevention and safer-gambling checks require, and we never sell your data.

  • Creating and maintaining your account, including login, password reset and session management.
  • Verifying your identity and age under KYC rules before we release a withdrawal.
  • Processing deposits and withdrawals across Visa Debit, Mastercard, Trustly, Skrill, Neteller, Jeton, MiFinity, Apple Pay, Paysafecard and crypto.
  • Preventing fraud, bonus abuse, chargeback schemes and underage play.
  • Monitoring play for signs of harmful gambling behaviour and applying deposit limits, loss limits, session reminders or self-exclusion where you request them.
  • Sending marketing messages where you have consented, honouring GAMSTOP and GamCare referrals, and meeting our reporting duties to the Curaçao eGaming regulator.

Contract. Your registration with Patrickspins Casino forms a contract for gaming services. We process identity, transaction and gameplay data to deliver that contract: opening your account, settling bets and paying winnings. Without this data we cannot operate your account at all.

Legal obligation. Anti-money-laundering and licensing rules require us to verify your identity and retain transaction records. We must also respond to lawful requests from regulators and, where applicable, courts. These processing activities happen whether or not you consent, because law compels them.

Legitimate interest. We rely on legitimate interest to detect fraud, secure our platform and keep records of disputes. This interest is balanced against your rights: we restrict the data to what monitoring needs, restrict access to trained staff and never use it for unrelated purposes.

Consent. Marketing emails, SMS and personalised offers run only on your consent. You grant it through an explicit opt-in at registration or later in your account settings, and you can withdraw it at any time. Withdrawal costs nothing and takes effect immediately, though messages already in transit may still arrive.

How Long We Keep It

Retention follows the strictest applicable rule for each category. Financial regulations require transaction and KYC records to survive account closure, so deleting your account does not erase these records instantly; the schedule below governs.

Data categoryRetention period
Identity and account dataFor the life of your account, then 5 years after closure
KYC verification documents5 years after account closure, as required by AML rules
Transaction records (deposits, withdrawals, bets)Minimum 5 years after the transaction date
Technical and device dataUp to 12 months for security analysis
Gameplay behaviour data5 years, aligned with transaction retention
Marketing preferencesUntil you withdraw consent or ask us to delete them
Support correspondence24 months from your last message